Transformation in Retail: Secondhand Marketplaces and the New Consumer
Success in retail depends on understanding and meeting the needs of shoppers. As we move into a second…
Executive Viewpoints April 7
Latest In: Executive Viewpoints
Returns Go Digital – How Can Retailers Keep Customers Coming Back?
Returns in the retail industry have always posed a challenge. A report from Statista estimated 2020 return delivery…
Executive Viewpoints April 6
Payments in 2021: What Lies Ahead After the Digital Boom
It has been a year of momentous change for the payments industry. Previously, emerging trends have seen a…
Executive Viewpoints April 5
How Variety in Payment Methods can Boost Conversion Rates
Ecommerce store owners are responsible for a variety of daily metrics to keep a pulse on their stores.…
Executive Viewpoints April 2
3 Keys to Enhance Your Online Customer Journey with AI
Gartner reported that COVID-19 has accelerated permanent changes in retail customer behavior. Companies that can’t deliver a seamless,…
Executive Viewpoints April 2
Can Modern CRM be the Lifeline Retail is Looking for?
In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. They invest time…
Executive Viewpoints April 2
Buy Now, Pay Later: Does it Work for your Online Retail Business?
Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years —…
Executive Viewpoints April 1
Putting the Customer First: Building a Profitable Online Presence
They say you can never go back. Nowhere is that more true than the retail market, which has…
Executive Viewpoints March 31
The Ethical Shopping Journey
One of my first jobs was at The Body Shop. It was the early 1990s, and the store…
Executive Viewpoints March 30Top Stories
