The Rise of Inauthentic Influencers: Can Consumers Trust Social Media Personas?
Years ago when I and my team were first putting the GRIN platform together, a lot of brands…
Executive Viewpoints July 7
Latest In: Executive Viewpoints
Retailers Aren’t Leveraging Frontline Management Properly — Here’s How to Unlock Their Potential in a Dynamic Environment
The retail landscape has changed dramatically since the very first COVID-19 outbreaks. Online sales grew nearly 50% at…
Executive Viewpoints July 6
Cryptocurrencies are the Future of Payments: Here is How Merchants Fit In
Bitcoin, along with many other cryptocurrencies today, finds itself in a rather unique position. The very centralized financial…
Executive Viewpoints July 5
The Store is the Linchpin of a Post-COVID Retail Strategy
Ecommerce accelerated nearly 10 years in just three months at the start of 2020, according to McKinsey. One…
Executive Viewpoints July 5
How Experimentation can Turn Small Experience Tweaks into Big Revenue Gains
It’s a common misconception that in order to achieve big wins, an equally large change in experience is…
Executive Viewpoints July 2
Ecommerce is Crowned King: Strategies for Keeping Pace with the New Reign
Online shopping is now the official king of retail. On average, ecommerce sales grew 32.4% year-over-year in 2020,…
Executive Viewpoints July 2
Marijuana Customer Loyalty Programs: Embraced by Users, Profitable and Compliant for Retailers
According to a Gallup poll, for the first time in five decades most Americans support marijuana’s legalization, with…
Executive Viewpoints July 1
Innovating Across the Customer Journey to Create More Commerce
Transformative shifts in consumer behavior have forever changed the dynamic between customers and the businesses they patronize. As…
Executive Viewpoints June 30
The Future of Retail and AI
When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous…
Executive Viewpoints June 29Top Stories
Latest Podcasts
Latest Resources
