Data-Driven Techniques to Optimize Customer Experiences and Build Loyalty
The pandemic really shook up the retail sector. Retailers were suddenly either essential or nonessential, and those that…
Executive Viewpoints August 23
Latest In: Executive Viewpoints
5 Reasons Why Your Business Should Focus on Customer Data
There’s no doubt that digital innovation is revolutionizing the retail landscape — just imagine that today, the average…
Executive Viewpoints August 20
Four Steps to Know when Testing Enterprise Apps
Thanks to the trending demands of consumers and the acceleration by COVID, retail brands are rushing to improve…
Executive Viewpoints August 20
Brick-and-Mortar no More? How Personalization and Supply Chain Automation are Driving Retail Resurgence
COVID-19 has fundamentally disrupted retail as we know it. With re-masking and a potential fourth wave coming, we…
Executive Viewpoints August 19
Implement Customer Engagements Hubs Now and Reap the Benefits Later
As we continue to see the short- and long-term effects of the pandemic, many retailers have resorted to…
Executive Viewpoints August 18
Store Design Strategies for an Accelerating, Unpredictable Future of Retail
As change takes place at ever faster rates, speed and agility become king. Retailers know that instead of…
Executive Viewpoints August 17
You Can’t Spell Retail Without AI
Over the last year or so we’ve seen retailers and ecommerce sellers adopting AI tools at a frenetic…
Executive Viewpoints August 17
Returns: The Hidden Opportunity for Retail
Returns provide brands and retailers the opportunity to delight their customers. But not all brands and retailers are…
Executive Viewpoints August 16
Brick-and-Mortar Retailers Like Sephora and Bloomingdales Overcame 2020 With Style
The impact of the pandemic to brick-and-mortar was immediately felt, with over 8,000 US stores closed in 2020…
Executive Viewpoints August 16Top Stories
