Latest In: Executive Viewpoints

automation Executive ViewPoints inVia Robotics Lior Elazary

Today’s New Warehouse: Automated Backend Operations to Improve Commerce

The ecommerce boom brought on by the COVID-19 pandemic has permanently changed the retail landscape. While people have…

Executive Viewpoints November 11
Anina-Marie Van Wyk Soter Analytics

Innovate Safety to Attract and Keep Quality Workers in Retail  

The retail and logistics industry in the U.S. is approximately a quarter of a million workers short in 2022. Workers…

Executive Viewpoints November 11
Advantage Unified Commerce customer journey Executive ViewPoints Katie Giuditta

The Future of Ecommerce Demands a Better Understanding of Online Consumer Journeys

Global ecommerce rose from 15% of total retail sales in 2019 to 21% in 2021. It now sits…

Executive Viewpoints November 10
customer journey Executive ViewPoints Randi Mohr Whereoware

Mapping Customer Journeys to Design the Right Digital Experiences

Ask any business leader and they’ll readily agree that offering personalized, compelling and consistent digital experience is paramount…

Executive Viewpoints November 9
Executive ViewPoints fast simon returns Zohar Gilad

Preparing for the Rise in Online Retail Returns

In 2021, returns cost retailers a whopping $761 billion, or almost 17% of total U.S. retail sales. This…

Executive Viewpoints November 8
crm customer service employee productivity Qtrac virtual queue Yoni Lavi

CRM for Brick-and-Mortar Businesses: How Virtual Queueing Software Provides Valuable Customer Insights

We live in a data-driven age, and nowhere is data more important for your business than in your…

Executive Viewpoints November 7
Bazaarvoice content Doug Straton Executive ViewPoints

Why You Need a Content Supply Chain

In today’s social media-driven economy, the word content has never held more weight and currency. Consumers can’t get…

Executive Viewpoints November 7
Executive ViewPoints FarEye Kushal Nahata last mile

Why Retailers Must Simplify Complex Last-Mile Delivery 

Today’s retail supply chains have evolved into complex global webs of infrastructure, vehicles and people that move products…

Executive Viewpoints November 4
callminer Quest Resource Management Group Ray Hatch

How Retailers Can Survive and Thrive in an Economic Downturn with Data and Sustainability

If recessions have taught us anything, they expose existing weaknesses, accelerate emerging trends and force businesses to adapt…

Executive Viewpoints November 4
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