Tariffs, Algorithms and the Soul of the Watch
Most luxury watches are not investments. They’re beautiful, they’re meaningful and if you buy the right one, it’ll…
Executive Viewpoints July 14
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Retail’s AI Problem Isn’t the Technology – It’s Execution
Over 90% of companies are either utilizing AI or exploring its implementation. The technology should contribute trillions to…
Executive Viewpoints July 13
How Convenience Stores Can Increase Margins in the Era of the ‘Cautious Customer’
Years ago, c-stores — also known as convenience stores — could bank on location, speed and convenience as…
Executive Viewpoints July 8
Why In-Person is Winning Again in an AI Landscape
The evolution of the ecommerce industry, fueled by technological progress, has kept us on our toes since day…
Executive Viewpoints July 7
What the Rise of the Polyclass Consumer Means for Retailers
Retail segmentation has long relied on stable demographic categories like income, occupation and geography to guide major decisions…
Executive Viewpoints July 6
As AI-Driven Fraud Proliferates, Trust Reemerges as a Key Ecommerce Differentiator
Fraud is a harsh, unfortunate reality for many online platforms, particularly traditional ecommerce sites (single vendors selling directly…
Executive Viewpoints July 3
The Richest Source Of Customer Intelligence In Retail Is The One Most Brands Can’t See
Retailers have been outsourcing their most valuable customer relationships to individual employees’ personal phones for years. Most retailers…
Executive Viewpoints July 2
The Next SaaS Business Model Won’t Be Based on Seats
The pressure on SaaS companies is coming from several directions at once: Customer acquisition costs remain high, while…
Executive Viewpoints July 1
Why Retail AI Projects Fail at Scale: The Adoption Gap Between Pilot Success and Enterprise Execution
Retailers often achieve impressive pilot results with analytics, automation, and AI initiatives. Sustaining those gains across hundreds or…
Executive Viewpoints June 30Top Stories
