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OptimizeGEO Unveils Integrated Demand Engine
Key Takeaways OptimizeGEO’s research shows brands are losing visibility on the emerging AI shelf as editorial sources and retailers increasingly shape product discovery. The company’s new capabilities are designed to…
News November 11
Afresh joins Databricks Built-On Partner Program to Connect Data with Grocery AI
Key Takeaways Afresh has joined the Databricks Built-On Partner Program to turn retailers’ governed enterprise data into AI-powered ordering, production and inventory decisions across fresh and center store. The pairing…
News November 11
AI’s Impact on the Retail Gift Card Industry
Key Takeaways By 2030, 42% of payments leaders surveyed expect an AI concierge to recommend, select and send gift cards without consumers ever visiting a retailer’s website or app. A…
News November 11
Why Better CX Starts Before the Store
As shoppers make fewer trips to stores but arrive more ready to buy, inventory accuracy is becoming essential to customer satisfaction. By connecting inventory data from source to store, retailers…
November 9
One in Three Consumers Have Used AI Agents for Customer Service
Key Takeaways Capacity’s Agentic Consumer Report finds that 35% of consumers have used an AI agent to handle a customer service request Consumers who use AI ask more specific questions,…
News November 10
Easing the Holiday Rush: Why the Frontline Employee Experience is Retail’s Most Critical Peak-Season Metric
Ask any retail store associate about their holiday peak season experience, and they will likely describe it as exhausting. On an average retail shift, an associate walks roughly 10,000 steps.…
Executive Viewpoints November 10
Maybelline New York Brings Real-Time Makeup Virtual Try-On To ChatGPT
Key Takeaways Maybelline New York is the first beauty brand to bring real-time makeup virtual try-on into ChatGPT, using L’Oréal’s ModiFace technology to combine beauty advice, product recommendations, live try-on…
News November 9
Why Black Friday Is the Perfect Test of the Price-vs.-Value Equation
Black Friday presents retailers with an interesting promotional challenge. It marks the beginning of one of the most promotion-heavy stretches of the retail calendar. For brands looking to create paths…
Executive Viewpoints November 9
Inside True Religion’s Next Era of Growth
This episode is brought to you by National Retail Federation. Featuring: True Religion CEO Michael Buckley True Religion may be synonymous with the premium denim boom of the early 2000s,…
Podcasts November 9
Visa: U.S. Holiday Spending to Rise 4.5%
Key Takeaways Visa forecasts U.S. holiday retail sales will increase 4.5% year over year, supported by income growth and elevated household wealth despite continued inflation. Consumers remain willing to spend…
News November 9
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