Diane Cerulli, Epicor
Cerulli shares her overall impressions of the NRF 2012 Big Show. “Mobility is real big this year and for us as well,” she notes. Epicor’s Enterprise Selling application has been implemented by a number of retailers including Coach and American Eagle. Both of these retailers offer buy online-pickup in-store. Foot Locker also runs enterprise selling from Epicor. “If you’re not doing it you’re probably giving millions of dollars away to your competitors,” Cerulli notes.