Peloton has voluntarily recalled both its Tread and Tread+ treadmills following the death of one child and reports of more than 70 injuries, according to the U.S. Consumer Product Safety Commission (CPSC). The company also has stopped sale and distribution of the Tread+ and will continue to work on additional hardware modifications to improve safety.
The CPSC first issued a warning that “the Peloton Tread+ poses serious risks to children for abrasions, fractures and death” in April, and urged “consumers with children at home to stop using the product immediately.”
At the time, Peloton questioned the instructions, calling the press release “inaccurate and misleading.” The retailer reiterated that “children under 16 should never use the Tread+ and members should keep children, pets and objects away from the Tread+ at all times.” However, it also noted that the company remained open to working with CPSC to improve safety, which culminated in the recall.
“The decision to recall both products was the right thing to do for Peloton’s members and their families,” said John Foley, CEO of Peloton in a statement. “I want to be clear, Peloton made a mistake in our initial response to the CPSC’s request that we recall the Tread+. We should have engaged more productively with them from the outset. For that, I apologize. Today’s announcement reflects our recognition that, by working closely with the CPSC, we can increase safety awareness for our members. We believe strongly in the future of at-home connected fitness and are committed to work with the CPSC to set new industry safety standards for treadmills. We have a desire and a responsibility to be an industry leader in product safety.”
“The agreement between CPSC and Peloton is the result of weeks of intense negotiation and effort, culminating in a cooperative agreement that I believe serves the best interests of Peloton and of consumers,” said Robert Adler, Acting Chairman of the CPSC in a statement.
Consumers who have purchased either treadmill have been advised to immediately stop using it and to contact Peloton for a full refund or other qualified remedy.