Latest In: Omnichannel Alignment

customer experience Featured Gen Alpha in-store experience metaverse omnichannel strategy Retail ThinkTank (2022) Retail ThinkTank: Featured In Omnichannel Strategy (2022) Retail ThinkTank: Omnichannel Strategy (2022) social media store design
Exterior of Kids Foot Locker store

How Kids Foot Locker Inspires Gen Alpha…from TikTok to the Metaverse

While many brands and retailers are focusing on engaging Gen Z, Gen Alpha is slowly creeping into the…

Features August 17
Customer loyalty customer loyalty research customer service data collection employee engagement Featured marketing mix personalization Retail ThinkTank (2022) Retail ThinkTank: Featured In Shopper Marketing & CX (2022) Retail ThinkTank: Shopper Marketing & CX (2022)
Large group of people walking down a busy street, blurred by speed

5 Ways Retailers Can Tackle Wavering Customer Loyalty

New research from PwC has found that three in 10 customers are more likely to try a new…

Features August 15
David Buss DB Schenker logistics

How to Pick a 3PL Partner for Your Business

With demand skyrocketing, sales up and restrictions down, it may be time to partner with a third-party logistics…

Executive Viewpoints August 15
ai Burberry crypto digital Farfetch Ferragamo gen z Gucci Jose Neves lvmh machine learning Marco Gobbetti Millennial personalization
Ferragamo Partners With Farfetch as Part of Millennial/Gen Z Strategy

Ferragamo Partners With Farfetch as Part of Millennial/Gen Z Strategy

Seeking to step up its appeal to younger shoppers, luxury Italian fashion house Salvatore Ferragamo has partnered with…

News August 11
dtc ecommerce Featured furniture home decor omnichannel expansion parachute Retail ThinkTank (2022) Retail ThinkTank: Featured In Omnichannel Strategy (2022) Retail ThinkTank: Omnichannel Strategy (2022) store design store strategy
The front exterior of the Parachute store in Scottsdale, Arizona.

6 Lessons from Parachute’s Growth as an Omnichannel Lifestyle Brand

Since its inception in 2014, Parachute has aimed to provide comfortable, high-quality home products at an affordable price…

Features August 11
bopis Gallery holiday Kohl's Self-Pickup Siobhán Mc Feeney
Kohl’s Expands BOPIS Services Chainwide Ahead of Holiday Season

Kohl’s Expands BOPIS Services Chainwide Ahead of Holiday Season

Kohl’s has strengthened its omnichannel offerings ahead of Holiday 2022 with the expansion of its BOPIS Self-Pickup services…

News August 10
Bounteous Chico's Chico's FAS connected commerce digital transformation fabric headless commerce soma White House Black Market
Chico's FAS is building a connected commerce digital ecosystem for its brands.

Chico’s FAS Continues Digital Transformation with New Platform Upgrade

Chico’s FAS, parent company of Chico’s, White House Black Market and Soma, has entered two new partnerships to…

News August 9
cloud infrastructure digital transformation employee retention environmental impact environmental sustainability fashion rental Featured google cloud Rent the Runway rental services resale Retail technology Retail ThinkTank (2022) Retail ThinkTank: Business Agility & Innovation (2022) Retail ThinkTank: Featured In Business Agility & Innovation (2022)
Rent the Runway has build a foundation for the future with the help of Google Cloud.

How Rent the Runway Boosted Talent, Sustainability and CX by Moving to the Cloud

For retail tech teams, the ultimate sign of success is, ironically, when their work goes unnoticed — there’s…

Features August 8
#RICE22 abercrombie & fitch digital transformation Featured Retail ThinkTank (2022) Retail ThinkTank: Business Agility & Innovation (2022) Retail ThinkTank: Featured In Business Agility & Innovation (2022) squad team structure squad teams
Abercrombie & Fitch CTO outlines the company's path to digital transformation.

How Spotify Helped Abercrombie & Fitch Drive True Digital Transformation 

Digital transformation is on pretty much every retailer’s to-do list these days. If it wasn’t deemed a priority…

Features August 5
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank