Latest In: Omnichannel Alignment

babylist brand experience brand experience awards Burton Snowboards Discount Tire kendra scott lulu & georgia showfields Staples Starburst The Home Depot true religion victoria's secret wine enthusiast
Retail TouchPoints unveiled the winners of the 2023 Brand Experience Awards during the Retail Innovation Conference & Expo.

American Girl, the Home Depot and Victoria’s Secret Among List of 2023 Brand Experience Award Winners

Retail TouchPoints has unveiled the winners of the third annual Brand Experience Awards. The winners were announced during an…

News June 15
Aldo Group customer experience CX digital transformation Featured fulfillment omnichannel retail case study Retail ThinkTank (2023) Retail ThinkTank: Business Agility & Innovation (2023) SAP Supply chain
Flashing lights and data bits showing digital transformation

CIO Q&A: Lessons and Priorities from Aldo Group’s Companywide Digital Transformation

Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change…

Features June 13
ar try-on bambuser beauty consultations beauty retail Dior live consultations live shopping LVMH Group Parfums Christian Dior Perfect corp.
Dior has launched new live beauty consultations for online customers.

Dior to Offer Beauty Customers Live Virtual Consultations

Parfums Christian Dior, the perfumery and cosmetics division of LVMH Group’s Christian Dior, has debuted a live online…

News June 12
audio ads in-store retail media product demos retail media retail media networks Walmart Walmart Connect Walmart Radio
Walmart is expanding its in-store retail media offerings.

Walmart Tests New In-Store Retail Media Opportunities, Including Product Demos and Audio

Walmart is pushing further into in-store retail media as it looks to leverage its biggest advantage over retail…

News June 8
ar CX digital collectibles Digital Commerce Featured NFTs Retail ThinkTank (2023) Retail ThinkTank: Omnichannel Strategy (2023) the Metaverse vr web3 XR
Brand executives are venturing to Chicago for the D2 Summit: Retail Edition to share how their organizations are embracing Web3 to improve CX.

How Coach, Mattel, PUMA and More Are Tackling 5 Critical Web3 Questions

After more than a year of hype (followed by hype fatigue), experts and practitioners are split on whether…

Features June 8
apple customer experience Design Perspectives design:retail design:retail News design:retail perspectives digital content disney Journey Retail ThinkTank (2023) Retail ThinkTank: Featured In Shopper Marketing & CX (2023) Retail ThinkTank: Shopper Marketing & CX (2023) Retail TouchPoints Sensory Enabling Technologies set Stimulate Retail
From Apple’s new Vision Pro to Emerge haptics, Sensory Enabling Technologies (SETs) continue to open entirely new avenues for value creation, unlocking novel ways for brands to stimulate consumers' senses with digital content.

Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

From Apple’s new Vision Pro to Emerge haptics, Sensory Enabling Technologies (SETs) continue to open entirely new avenues…

Executive Viewpoints June 7
Amazon branded Amazon storefront pink third-party marketplaces victoria's secret
Victoria's Secret is adding lingerie and apparel to its Amazon store.

Victoria’s Secret Adds Lingerie, Apparel to Amazon Storefront

In its latest move to appeal to the masses, Victoria’s Secret is expanding its assortment on Amazon Fashion…

News June 7
bnpl design:retail Featured gen z ICSC Pew Research Center Retail ThinkTank (2023) Retail ThinkTank: Shopper Marketing & CX (2023)

Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years,…

Features June 7
authentic brands group Batra Group boardriders hunter Marc Fisher Footwear vince
Hunter boots image

Authentic Brands Buys IP of Iconic Boot Brand, Plans Global Expansion

Authentic Brands Group (Authentic) has purchased the intellectual property of Hunter, the 160-year-old British heritage brand, famous for…

News June 6
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank