Worldbuilding: Designing Multisensory Worlds That Empower Customers to Craft Their Own Brand Journey
Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user…
Executive Viewpoints September 6
Latest In: Omnichannel Alignment
Jason Del Rey Explores the ‘Bare-Knuckled Battle’ Between Amazon and Walmart
Jason Del Rey is a veteran business journalist who spent a decade at Recode reporting on Amazon, Walmart…
Features September 5
Is it Too Late for JCPenney to ‘Make it Count’? Inside the Retailer’s $1B Turnaround Plan
JCPenney is self-funding its latest turnaround plan, which includes a reinvestment in its core customer and a more…
Features September 1
Walgreens CEO Steps Down
Walgreens Boots Alliance CEO Rosalind Brewer has stepped down from her role, effective immediately. The company shared in…
News September 1
Dollar General Revises 2023 Outlook Amid Financial Shortfalls
Although Placer.ai’s quarterly index for Q2 2023 found that store traffic for discount and dollar stores were up…
News September 1
Ace Hardware on Track to Open 170 New Stores in 2023
Retailer-owned cooperative Ace Hardware has opened more than 100 new stores this year and plans to push the…
News August 30
How Are Retailers Driving Shopper Retention and Loyalty?
Nearly two-thirds of consumers (65%) say they “love” fewer than three brands, according to a U.S.-based survey conducted…
Features August 30
7 Targeted Retail Strategies for Revenue Growth and Margin Improvement
In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages…
Executive Viewpoints August 30
How Verizon Personalizes CX, from Engagement to Post Purchase
Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that…
Features August 29Top Stories
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