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Deloitte research reveals that in addition to financial perks, consumers expect unique services and experiences from loyalty programs.

Deloitte Shares Loyalty Trends and Best Practices for 2024

To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts (77%) and…

Features January 2
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4 Ways QR Codes are Transforming the Retail Shopping Experience

The next era for retail is already underway, and it all starts with the simple but powerful scan…

Executive Viewpoints December 22
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After five years in business, Hello Bello has voluntarily filed for Chapter 11 and will be acquired by Hildred Capital Management.

UPDATE: Hello Bello Acquired Out of Bankruptcy by Hildred Capital Management

Editor’s note 12/20/23: Hello Bello has officially been acquired by private equity firm Hildred Capital Management after it…

News December 20
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The top five Retail Remix episodes of 2023 reaffirm some of the most trending topics of the year, from retail media to associate engagement.

The Top 5 Retail Remix Episodes of 2023

The Retail Remix podcast was developed to feature the founders, executives and practitioners shaping retail’s future. Over three-plus…

Features December 20
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American Freight, the budget-friendly furniture, mattress and appliance retailer, has unveiled a revamped store design and experience in two Denver-area stores.

American Freight Unveils Upgraded Store Design and Shopping Experience

American Freight, the budget-friendly furniture, mattress and appliance retailer, has unveiled a revamped store design and experience in…

News December 18
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Claire’s is partnering with podcast and audio entertainment production studio Audio Up Media on a series of new scripted audio shows.

Claire’s Gets into Gen Zalpha’s Ears with New Audio Entertainment Deal

Gen Z and Gen Alpha are becoming avid podcast listeners, making them a hot target for media brands…

News December 15
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Chewy is embracing the “medtail movement” by opening its first veterinary practices under the brand name “Chewy Vet Care.”

Chewy Joins Medtail Movement with Vet Care Services

Healthcare has been deemed the new battleground for retailers — from behemoths like Walmart and Amazon to traditional…

News December 15
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Following the commercial success of the Barbie movie, Mattel Films is creating a live-action feature film focused on its American Girl dolls.

Mattel’s Next Big Movie Star: American Girl

Following the remarkable commercial success of the Barbie movie, Mattel is putting its American Girl dolls in the…

News December 14
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Physical stores have a measurable effect on online sales, in a good way.

ICSC Research: New Store Openings Boost Online Sales 6.9%

New research from trade organization ICSC highlights the inextricable link between physical stores and online sales and the…

News December 14
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