CEOs of Saks, Barnes & Noble: Big Pivots Can Pay Off (as Long as They’re Customer-Focused)
Saks Fifth Avenue wasn’t always known by that name. As CEO Marc Metrick pointed out, in its early…
Features January 19
Latest In: Omnichannel Alignment
Samsonite Rolls Out Mobile-Driven Point-of-Service Across Europe
Samsonite has implemented a new mobile-driven experience across its European stores, powered by Oracle Retail Xstore Point of…
News January 18
Ikea to Open 4 More ‘Plan and Order Point’ Stores in 2024
Ikea, which debuted its Plan and Order Point store format in Dallas in November 2023, will add four…
News January 17
Build-A-Bear Enhances Shopper Journey by Delivering Relevant Customer Data to Associates’ iPads
Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the…
News January 16
Office Depot Improves In-Store Task Completion Rate by 42% with Cloud Technology
Office Depot’s task completion rate has reached 90% across its network of 1,500 stores and 13,000 associates since…
News January 15
AI Steps into the Retail Arena
Generative AI has put the retail industry at yet another inflection point. 2023 was a period of experimentation…
Executive Viewpoints January 11
Amazon Launches New Service to Help Connect Customers with Chronic Conditions to Care
Amazon has debuted a new service called Health Condition Programs aimed at helping people more easily discover and…
News January 10
As DTC Business Wanes, Solo Brands Taps New President and CEO
Solo Brands, a company with a portfolio of lifestyle brands including Solo Stove, Chubbies, Oru Kayak, ISLE and…
News January 9
Instacart Expands In-Store Retail Media Offering with Addition of Smart Cart Ads
Instacart is bringing advertising to its AI-powered smart shopping carts, Caper Carts. The new offering will be piloted…
News January 8Top Stories
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