Lids Leverages Customer Data For Targeted Marketing From Facebook To The Store
Personalization and customization are major components of what makes the Lids brand stand out, especially as the specialty…
News December 30
Latest In: Omnichannel Alignment
BOPIS Blossoms As Holidays Hit The Home Stretch
Black Friday has come and gone, but retailers can’t afford to rest on their laurels: seven of the…
News December 12
Smart & Final Upgrades Online Grocery Experiences For Shoppers, Businesses
With hungry consumers forecast to spend $100 billion per year on online grocery by 2022, according to the…
News December 11
Exclusive Chris Riccobono Q&A: Exporting The Relaxed UNTUCKit Vibe To The UK
Expanding overseas can be formidable even for well-established brands. Retailers have to contend with different languages, cultures and…
News November 7
BRP Study: 86% Of Retailers Offer Omnichannel Price Consistency, But How Well?
With 87% of shoppers having some expectation of a personalized, consistent experience across channels, it’s obvious that retailers…
News October 30
With Text And Chat, Pier 1 Imports Cuts Costs, Adds Visuals To Contact Center Interactions
Pier 1 Imports has been looking for ways to save money, including ongoing moves to right-size its store…
News October 18
Casper Leads Digital Brands In Store Traffic Share, But ‘Halo Effect’ Hasn’t Met Expectations
Retail’s “halo effect” — the idea that a purchase in one channel directly impacts purchases in another —…
News October 16
Activate Recap: 90% Of Enterprises Will Adopt AI By 2024, But ‘Pragmatic’ AI Will Dominate
Artificial intelligence and its impact on online product search is a hot topic for retailers, and it was…
News September 16
CMO Q&A: How CarMax Is Bridging The Online-Offline Gap In Used Car Retailing
CarMax may be best known for a traditional in-store buying experience, but the used car retailer is delivering…
News September 13Top Stories
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