Report: Bose To Shutter 199 Stores, Including All U.S. Locations, As Sales Shift To E-Commerce
Audio and video equipment retailer Bose will close all 199 of its physical locations in the U.S., Canada,…
News January 16
Latest In: Omnichannel Alignment
Seen, Heard And Tweeted At NRF 2020: Quick Quotes From The Big Show
The new complexities of customer engagement, a focus on fulfillment and a big push toward sustainability and social…
Features January 16
Don’t Keep Them Waiting: BOPIS Pickups Under 2 Minutes Generate 4X The Return Visits
Retailers today are operating in the “NOW economy” — a time when mobile-first customers can summon almost anything…
News January 6
Lids Leverages Customer Data For Targeted Marketing From Facebook To The Store
Personalization and customization are major components of what makes the Lids brand stand out, especially as the specialty…
News December 30
BOPIS Blossoms As Holidays Hit The Home Stretch
Black Friday has come and gone, but retailers can’t afford to rest on their laurels: seven of the…
News December 12
Smart & Final Upgrades Online Grocery Experiences For Shoppers, Businesses
With hungry consumers forecast to spend $100 billion per year on online grocery by 2022, according to the…
News December 11
Exclusive Chris Riccobono Q&A: Exporting The Relaxed UNTUCKit Vibe To The UK
Expanding overseas can be formidable even for well-established brands. Retailers have to contend with different languages, cultures and…
News November 7
BRP Study: 86% Of Retailers Offer Omnichannel Price Consistency, But How Well?
With 87% of shoppers having some expectation of a personalized, consistent experience across channels, it’s obvious that retailers…
News October 30
With Text And Chat, Pier 1 Imports Cuts Costs, Adds Visuals To Contact Center Interactions
Pier 1 Imports has been looking for ways to save money, including ongoing moves to right-size its store…
News October 18Top Stories
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