Google’s Former Chief Evangelist Shares the Secret to Ecommerce Profitability
It’s hard to turn a profit in ecommerce, and for a long time that didn’t matter. But as…
Features December 16
Latest In: AI & Machine Learning
TA3 Swim Lowers Return Rates 47% with Virtual Fitting Room Tech
Selling swimsuits online was proving challenging for TA3 Swim due to customers often incorrectly choosing their own sizes…
Features December 12
Dynamic Pricing and Personalization in an Age of Persistent Inflation
Amid soaring prices, retailers, CPG brands and consumers have to decide how best to thrive in an era…
Executive Viewpoints December 9
What Does CX Automation ‘Done Right’ Look Like?
As more omnichannel retailers look to adopt CX automation to better serve customers through the full order lifecycle,…
Executive Viewpoints November 21
Holiday Shopping 2022: How AI-Powered Guided Selling Creates Bespoke Customer Experiences
With the holiday season on the horizon, brands are looking to gain an advantage over industry competition. Considering…
Executive Viewpoints November 17
Top 4 Strategies for AI-Powered Profitability
Retailers today are faced with mounting pressure to maximize their bottom lines while maintaining cost expectations for consumers.…
Executive Viewpoints November 14
Sephora’s Delicate Dance: Offering Prestige Beauty to Value-Conscious Consumers
Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members…
Features November 10
Sam’s Club Completes Chainwide Rollout of Inventory-Scanning Robots
Sam’s Club has completed the addition of inventory scanning capabilities to the fleet of robotic scrubbers in its…
News October 20
Move Over Chargebacks: Another Form of Ecommerce Order Fraud is Taking Over
When retailers discuss ecommerce fraud detection, their top priority is typically fraudulent chargebacks. A chargeback occurs when a…
Executive Viewpoints October 17Top Stories
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