Latest In: AI & Machine Learning

chatgpt emarsys Michelin microsoft OpenAI SAP Yaad Oren

High-Quality Data is the Key to Unlocking the Power of Generative AI in Retail

When generative AI burst into the public sphere last year — in the form of Microsoft and OpenAI’s…

Executive Viewpoints November 14
Adveritas Google Mathew Ratty Statista

Ad Fraud in a Challenging Economy: Optimizing Digital Advertising to Deliver Real-World Results

As consumer spending dips, retailers and ecommerce businesses are facing a perfect storm that is impacting their digital…

Executive Viewpoints November 10
Bigcommerce Dan Holden IBM Microsoft Bing Oxford Economics PCI DSS 4 SEC

The Holiday Season’s Cybersecurity Crisis: Why Retailers are Under Heightened Pressure

The holiday season presents a lucrative opportunity for online retailers to finish the year on a high note;…

Executive Viewpoints November 9
Adi Raz Appriss Retail Loss Prevention Research Council Macy's Nordstrom NRF Old Navy Target

Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Organized retail crime (ORC) has been on the rise recently, with retailers like Nordstrom, Macy’s, and Old Navy…

Executive Viewpoints November 7
Bazaarvoice coresight research coveo Google Business Sergio Iacobucci U.S. Census Bureau

3 Winning Omnichannel Strategies for Unifying the In-Store and Online Shopping Experiences

Malls have been gathering places for moviegoers, mall walkers and of course shoppers for decades. As consumers turned…

Executive Viewpoints November 6
Chat GPT Fastr generative AI Google Ryan Breen

Experimentation: The Holy Grail for Personalization, but Challenges Lie Ahead

Today’s online shoppers are looking for ecommerce businesses to connect with them on a personal level. By delivering…

Executive Viewpoints November 2
generative AI Google product imagery search shopping features small businesses
Google has released a new generative AI tool for image backgrounds.

Google Rolls Out New Tools to Help Merchants Stand Out on Search

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture…

News November 1
cognitive technology IHL Group Paul Boyle retail insight

Customers are Tired of Empty Shelves, and it’s Time for a Fix

For customers, many aspects of a shopping trip impact whether they view it as a success. From the…

Executive Viewpoints October 26
AI pledge ethical AI responsible AI Walmart
Walmart has released a responsible ai pledge

Walmart Makes Public Commitment to Ethical Use of AI

As AI has moved into the spotlight, businesses have found themselves performing the tricky balancing act of touting…

News October 23
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank