How DoorDash is Growing by Advancing its ‘Local Commerce’ Mission
When DoorDash launched in 2013, it was all about restaurant delivery. Now, in addition to dinner from the…
Features May 7
Latest In: AI & Machine Learning
Tesco Leverages AI to Gamify Loyalty Program Challenges
UK supermarket giant Tesco will use AI to provide personalized purchasing challenges to as many as three million…
News May 3
Gen AI for Visual Content: 3 Things to Know
[Editor’s note: This is an excerpt from the recent Retail TouchPoints Tech Guide, 3 Ways Generative AI is…
News May 2
How Subscription Strategies can Supercharge Loyalty Programs
Loyalty programs are a common (and undeniably effective) tool for retailers to gather data and build customer lifetime…
Features May 2
How Retail Tech Solutions Address Stadium Concessions Gripes
The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over…
Executive Viewpoints April 30
Simon Adds VIP Suite to Kick Off Woodbury Common Expansion
Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including…
News April 25
Why my Retail Finance Team Loves AI
For me, the great thing about working in finance is getting to make decisions that touch all aspects…
Executive Viewpoints April 24
Ikea Creates Training Ecosystem to Support AI Literacy for 3,500 Employees
Ingka Group, parent company of Ikea Retail, has set ambitious targets for boosting the AI literacy of its…
News April 22
AI and the Art of Non-Linear Customer Experience
In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A…
Executive Viewpoints April 22Top Stories
Latest Podcasts
Latest Resources
