Latest In: AI & Machine Learning

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Amazon Seeks to Boost Just Walk Out Accuracy with AI-Powered Model

Amazon’s newly AI-powered Just Walk Out (JWO) system can now simultaneously process data from multiple sources, including overhead…

News July 31
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Exclusive: Automated Voice Agents are Hurting Customer Retention

Everyone’s been there — you try your mightiest to get the machine on the other end of the…

News July 25
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Level Up Your Retail Loyalty Strategy with Smart Gamification

As the retail landscape has become increasingly digital, gamification has evolved from a cool trend to a proven…

Executive Viewpoints July 25
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Striking the Balance Between Fraud Prevention and Seamless Customer Experiences

The rise in digital purchases has created both opportunities and challenges for retailers. Today, nearly two-thirds of adult…

Executive Viewpoints July 24
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We're officially halfway through 2024, which means we're revisiting some of the top predictions covered in our retail trends report!

Top 2024 Trends & Predictions Check-In

In December 2023, Retail TouchPoints unveiled its latest Industry Trends & Predictions Report, a multi-media experience featuring insights…

Features July 23
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How FedEx Leverages its Data and Expertise to Help Merchants Win Post-Purchase

Not too long ago, if you wanted to get a package somewhere there were three primary choices —…

Features July 23
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Solving the Challenges of All-AI Ecommerce Search with a Hybrid Approach

Once the purview of science fiction, artificial intelligence (AI) has now permeated our everyday lives — from the…

Executive Viewpoints July 23
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Kroger Enhances Picking Functionality with Robotic Automation

Kroger will implement advanced picking technologies from its long-time partner Ocado Group at fulfillment centers across its network,…

News July 22
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Is it Time to Upgrade Your WMS to a Fulfillment Management System?

With the 2024 holiday season not too far away, it’s an opportune moment to evaluate your fulfillment operations…

Executive Viewpoints July 22
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