5 Tips to Make ‘Returnuary’ as Painless as Possible
It’s understandable that retailers are frustrated by persistently high product return rates, especially for ecommerce purchases (15.4% following…
Features October 4
Latest In: AI & Machine Learning
How Walmart’s Data Insights are Helping its Suppliers ‘Make the Right Moves in Tough Times’
It’s no secret that the retail dynamic is complicated right now — brands are fighting for every conversion…
Features October 3
High Prices are Finally Wearing Down Pet Parents
In consumer goods, the pet category can often be impervious to macroeconomic events that cause consumers to tighten…
Executive Viewpoints October 3
Gas Stations Evolve: AI and EVs Drive Transformation into Mini-Grocery Stores
Gas stations and convenience stores, once the cornerstone of road trips, are undergoing a significant transformation due to…
Executive Viewpoints October 2
Transforming Retail Experiences Through Digital Signage
Signage is everywhere. Every interaction between a consumer and a brand is part of the overall retail experience.…
Executive Viewpoints October 2
Inside Amazon’s Plan to Maintain its Ecommerce Dominance
Amazon already is the biggest online retailer in the U.S. and the second biggest retailer overall in terms…
Features September 27
Does Your Retail Fraud Problem Start with Account Creation?
New account fraud is surging, and despite conventional wisdom that this type of fraud is mostly a problem…
Executive Viewpoints September 26
Experiences to Remember: Changing In-Store Behavior and Reaching Consumers
Remember the age-old question: “If a tree falls in a forest and no one is around to hear…
Executive Viewpoints September 25
Forrester Forecast: Online’s Share of U.S. Sales to Top 29% by 2029
Nearly three of every 10 purchases by American consumers will be made online by the end of this…
Features September 24Top Stories
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