Your AI is Only as Good as the Knowledge Base it’s Built Upon
Will your AI confidently deliver the right answers or stumble through outdated knowledge while your customers grow increasingly…
Executive Viewpoints August 7Will your AI confidently deliver the right answers or stumble through outdated knowledge while your customers grow increasingly…
Executive Viewpoints August 7The global market size for AI in ecommerce is estimated at $9 billion in 2025, and is anticipated…
Executive Viewpoints August 1With a targeted investment of $150,000 per store, Starbucks is planning a new coffeehouse “uplift” program designed to…
News July 31Kroger has unified the supermarket giant’s retail media, insights and loyalty marketing functions into a single department: Kroger…
News July 31As retailers race to meet customer expectations for speed, convenience and personalization, location strategy has become a key…
Executive Viewpoints July 31Alibaba.com is the biggest B2B marketplace in the world, and it has maintained that position despite rising competition.…
Features July 30As we look ahead to the retail challenges and opportunities in the second half of 2025, one priority…
Executive Viewpoints July 29A seismic shake-up in global trade is underway as new U.S. tariff policies take hold. A 10% blanket…
Executive Viewpoints July 25Guitar Center has launched an AI-powered shopping assistant, available not online, but rather on the store floor. The…
News July 23