The e-Tailing Group

Tackling The Personalization Imperative

Following is Part 1 of the Retail TouchPoints series focused on Personalization Strategies That Work. In the next installment, three retailers…

Nine Retailers Chosen For Best Online Customer Service

In its 15th Annual Mystery Shopping Study, the e-tailing group has announced nine merchants that offer the best customer service, out of…

The E-Tailing Group To Keynote The Bronto Summit 2012

Bronto Software will be presenting the Bronto Summit 2012 at the Rizzo Conference Center in Chapel Hill, N.C., April 10-12. During this…

Study Shows Educating Consumers Drives Online Sales And Enhances Customer Engagement

Online retailers know that to drive traffic to their web sites, they must provide a seamless shopping experience. One of the keys…

Retail TouchPoints 2011 Holiday Outlook Highlights Holiday Must-Haves, Retailer Case Studies

The retail industry is moving into the second half of what could be considered the best-performing sales cycle since the economic downturn,…

Retail Executives, Industry Experts Deliver Cross-Channel Industry Insight During Customer LifeCycle Conference

Highlighting the increasing focus on cross-channel engagement, Retail TouchPoints welcomed retail and industry expert presenters to the Customer LifeCycle Conference (CLC). Sessions…

Survey: Merchants Rank Social Media Success By Number Of Fans, Not ROI

Retailers remain in the early stages of social media marketing and are hesitant to look for an ROI from their social initiatives,…

The e-Tailing Group

Tackling The Personalization Imperative

Nine Retailers Chosen For Best Online Customer Service

The E-Tailing Group To Keynote The Bronto Summit 2012

Study Shows Educating Consumers Drives Online Sales And Enhances Customer Engagement

Retail TouchPoints 2011 Holiday Outlook Highlights Holiday Must-Haves, Retailer Case Studies

Retail Executives, Industry Experts Deliver Cross-Channel Industry Insight During Customer LifeCycle Conference

Survey: Merchants Rank Social Media Success By Number Of Fans, Not ROI

How Design Teams are Maximizing the Impact of New Store Experiences

Best Practices for Boosting Supply Chain Visibility

The Evolution of Retail Media: Powered by Data, RMNs Offer Full-Funnel Advertising

Creating a Business Case for Better Planning

12 Ways Online Retailers Trick Consumers with Deceptive Design

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