10 years ago Tackling The Personalization Imperative Following is Part 1 of the Retail TouchPoints series focused on Personalization Strategies That Work. In the next installment, three retailers…
10 years ago Nine Retailers Chosen For Best Online Customer Service In its 15th Annual Mystery Shopping Study, the e-tailing group has announced nine merchants that offer the best customer service, out of…
11 years ago The E-Tailing Group To Keynote The Bronto Summit 2012 Bronto Software will be presenting the Bronto Summit 2012 at the Rizzo Conference Center in Chapel Hill, N.C., April 10-12. During this…
11 years ago Study Shows Educating Consumers Drives Online Sales And Enhances Customer Engagement Online retailers know that to drive traffic to their web sites, they must provide a seamless shopping experience. One of the keys…
12 years ago Retail TouchPoints 2011 Holiday Outlook Highlights Holiday Must-Haves, Retailer Case Studies The retail industry is moving into the second half of what could be considered the best-performing sales cycle since the economic downturn,…
12 years ago Retail Executives, Industry Experts Deliver Cross-Channel Industry Insight During Customer LifeCycle Conference Highlighting the increasing focus on cross-channel engagement, Retail TouchPoints welcomed retail and industry expert presenters to the Customer LifeCycle Conference (CLC). Sessions…
12 years ago Survey: Merchants Rank Social Media Success By Number Of Fans, Not ROI Retailers remain in the early stages of social media marketing and are hesitant to look for an ROI from their social initiatives,…