4 years ago StellaService Raises $11 Million, Sells Off Mystery Shopping Solution StellaService has raised $11 million in its most recent funding round for Stella Connect, its people success platform for customer service teams….
8 years ago Apple, Dell, Nordstrom And Zappos Win At Holiday Shipping Online sales reached new heights during the 2014 holiday season, increasing 15% year over year to $48 billion from $42 billion, according…
9 years ago Golfballs.com Increases Click-Throughs With Service-Focused Ads For many online shoppers, customer service ratings help determine which retailer will get their business. That is why more businesses are touting…
10 years ago Google Folds StellaService Into Trusted Stores Program Google has expanded the Google Trusted Stores program to include StellaService, a provider of customer service ratings and syndicated data for online…
10 years ago J.Crew, L.L. Bean And Net-A-Porter Among Best Online Customer Service Providers Retailers across all channels are committed to improving the customer service experience. But which online retailers are doing the best job of…
11 years ago New Study Tests Top Internet Retailers’ Delivery Times During The Holiday Season December 16 marked “Free Shipping Day,” but just how fast or slow are eTailers’ shipping services overall? This year STELLAService, an independent…