STELLAService

StellaService Raises $11 Million, Sells Off Mystery Shopping Solution

StellaService has raised $11 million in its most recent funding round for Stella Connect, its people success platform for customer service teams….

Apple, Dell, Nordstrom And Zappos Win At Holiday Shipping

Online sales reached new heights during the 2014 holiday season, increasing 15% year over year to $48 billion from $42 billion, according…

Golfballs.com Increases Click-Throughs With Service-Focused Ads

For many online shoppers, customer service ratings help determine which retailer will get their business. That is why more businesses are touting…

Google Folds StellaService Into Trusted Stores Program

Google has expanded the Google Trusted Stores program to include StellaService, a provider of customer service ratings and syndicated data for online…

J.Crew, L.L. Bean And Net-A-Porter Among Best Online Customer Service Providers

Retailers across all channels are committed to improving the customer service experience. But which online retailers are doing the best job of…

New Study Tests Top Internet Retailers’ Delivery Times During The Holiday Season

December 16 marked “Free Shipping Day,” but just how fast or slow are eTailers’ shipping services overall? This year STELLAService, an independent…

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STELLAService

StellaService Raises $11 Million, Sells Off Mystery Shopping Solution

Apple, Dell, Nordstrom And Zappos Win At Holiday Shipping

Golfballs.com Increases Click-Throughs With Service-Focused Ads

Google Folds StellaService Into Trusted Stores Program

J.Crew, L.L. Bean And Net-A-Porter Among Best Online Customer Service Providers

New Study Tests Top Internet Retailers’ Delivery Times During The Holiday Season

The Latest in Ecommerce Innovation: Tech That’s Reducing Friction and Driving Engagement

Omnichannel Acceleration in Retail

How Top IT and Marketing Teams Can Move from Customer Experience to Experience Innovation

Retail’s New Guide to Growth

Setting the Foundation for Sustainable Growth

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