CVS Teamsters Serving Mid-Atlantic Region Vote to Authorize Strike
More than 500 drivers and warehouse workers at the CVS distribution center in Fredericksburg, Va. have authorized a…
News April 16
Latest In: starbucks
Wedding Gowns and Cappuccinos: How David’s Bridal and Starbucks are Reshaping Shopper Journeys with AI
Two very different shopper journeys — selecting a wedding dress and buying that all-important cup of coffee —…
News April 15
Starbucks Adds Performance Incentives for Hourly Workers
Starbucks will add a shot of motivation for its hourly workers when it rolls out a new incentive…
News April 2
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Global Consumers are Rewriting the Retail Design Playbook
Retailers have poured years of work into creating bigger, flashier, more immersive in-store experiences — but today’s consumers…
Executive Viewpoints March 12
Starbucks Revamps Loyalty Program, Plans to Open 400 Net-New U.S. Stores in 2028
Starbucks will relaunch its Starbucks Rewards loyalty program on March 10, creating a three-tiered structure — Green, Gold…
News January 30
Starbucks Baristas Take Strike to Company’s Seattle HQ as Labor and Political Support Expands
Hundreds of members of the Starbucks Workers United union, who have been on strike since Nov. 13 as…
News December 19
Month-Long Starbucks Barista Strike Grows to 130 Cities
[Update as of Dec. 11, 2025] The Red Cup Rebellion, an ongoing strike by baristas organized by the…
News December 11
ADA’s 35th Anniversary: An Ideal Time for Retailers to Renew Commitment to Physical Accessibility
With consumers moving more of their daily activities online (like shopping), website accessibility lawsuits have been splashed across…
Executive Viewpoints November 21
Whole Foods Expands Surplus Food ‘Surprise Bag’ Categories
Whole Foods Market has added seven new categories to its “Surprise Bag” offerings of surplus food in the…
News November 13Top Stories
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