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NRF Sues to Block New York Law Requiring Algorithmic Pricing Disclosures

Exclusive: MAC Cosmetics’ New Chinese Flagship is an Ode to the Power of Beauty

Salesforce Global Holiday Forecast: AI Will Drive $1.6 Trillion in In-Store Sales

Listen Now: The Trust Deficit — Brand Transparency & the New Rules of Retail

Kizik Takes its Hands-Free Shoes on a National Tour to Deliver ‘A-ha’ Moments

Nike Ramps Up Embrace of Wholesale Channel

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Clarins Turns To Platform From TurnTo Networks To Facilitate Customer Interaction

Shoppers often seek advice from other users before they spend money on a new skin care treatment. In most cases, that means…

ModCloth Speeds Service Response Times With Zendesk

Overall, consumers rely heavily on call centers to interact with customer service agents, with 60% of shoppers preferring the channel to others,…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

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Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

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