Latest In: Shoptalk 2025

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Matt Kaness, CEO of GoodwillFinds, with Accenture Song's Ndidi Oteh at Shoptalk 2025.

Why Clear, Well-Communicated Brand Values can Make — or Break — a Retail Business

“If your brand went away tomorrow, would anybody care?” It’s a scarily relevant question that many retailers are…

Features April 1
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Is TikTok social media or something else?

TikTok and the ‘Social Commerce’ Question

TikTok showed up in force at Shoptalk last week, and the company was on a mission, although not…

Features March 31
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Retail executives took to the Shoptalk stage this week to discuss the current and future state of the industry.

Gap, DoorDash, NBCU Execs Weigh in on the State of the Consumer

Between the tariff tug-of-war, flailing markets, insanely high egg prices and general “twitchiness” (as one strategist put it),…

Features March 27
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CVS store exterior

How Localization is Helping CVS Position Itself as the Modern General Store

CVS is one of the largest retailers in the U.S. by store count, with more than 9,000 locations…

Features March 26
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