What Legislators (and Retailers) are Getting Wrong about Retail Theft
Retailers are rethinking self-checkout (SCO) due to their theft vulnerability, and now policymakers are getting involved. A recent…
Executive Viewpoints May 18
Latest In: self-checkout
Meet Every Shopper Where they are: The Retail Imperative for Multimodal, Accessible Self-Service
The New Reality of Retail Self-Service Self-service is no longer confined to a few large touchscreens near the…
Executive Viewpoints February 23
Has Amazon Finally Cracked the Code for Grocery Retailing?
In 2020 my beloved local Fairway went under, and for five years the store space has languished, sitting…
Features December 11
Retailers Need to be Smarter with Their Smart Store Implementations
Retailers across segments have been expanding their smart store ambitions for decades. Starting in the late 1980s with…
Executive Viewpoints September 13
The End of a Transaction is Just the Beginning: Fostering Engagement, Loyalty and Return Visits at Checkout
To compete today, retailers must develop new and innovative ways to engage their customers and generate more loyalty.…
Executive Viewpoints May 30
Opinion: An Unvarnished Review of the Smart Cart Shopping Experience
The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into…
Features May 17
4 Key Point-of-Sale Trends for 2024
The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small.…
Features February 29
Walmart Brings BNPL to Self-Checkout in 4,500 Stores Via Expanded Partnership with Affirm
Walmart will offer buy now, pay later (BNPL) options at self-checkout kiosks in more than 4,500 U.S. stores…
News December 20
Which Self-Checkout Solution Gives Customers the Best In-Store Shopping Experience?
Ever since the first introduction of self-checkout (SCO) counters in the late 1990s and early 2000s, their number…
Executive Viewpoints January 16Top Stories
