The Retail TouchPoints Network

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Subscription Pro Tips: Encourage Loyalty and Long-Term Relationships by Making it Easy to Cancel

At What Goes Around Comes Around, Store Designs Reflect Founders’ Passion for Luxury Vintage Resale

Retailers: Leverage Customer Data to Navigate Lower Spending Due to Inflation

Forrester: Seek New Revenue Sources to Avoid Commodity Price Wars

Subscription Commerce Snapshot: Discounts are Out, Content and Community Are In

Macy’s vs. HBC: Two Different Takes on the Ecommerce Spinoff

RaaS

U.S. Apparel Resale to Double in Next Five Years, Fueled by Retailers and Brands

There was a time, not too long ago, when it took a lot of convincing to get consumers to consider secondhand. Now,…

Lululemon, Another Tomorrow, Cuyana Join Growing Crop of Apparel Resale Initiatives

Earth Month is a fertile time to grow resale offerings, demonstrated by the latest expansions into this space by clothing brands Another…

ThredUP Made its Name with its Resale Marketplace but Sees Tech as its Growth Engine

Over the last few years a new term has entered the retail lexicon — RaaS, or resale-as-a-service. While a host of companies…

Retail-As-A-Service: The Next-Gen Wild West

For better or worse, Amazon has turned the retail industry upside down and redefined what it means to be a modern consumer….

Hallmark Cards Implements ‘Retail-As-A-Service’ To Decrease Costs And Improve Brick-And-Mortar Performance

The cloud and “as-a-service” business models are making inroads within the retail industry due to a promise of more seamless operations and…

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Leveraging Customer Insights to Drive Personalization – A Retail Perspective

Supply Chain Impacts, Understaffed Stores Create Customer Loyalty Challenges

Streamline Product Data Management to Maximize Multichannel Growth

From Merchant-Centric to Customer-Centric: How to Transform Online Product Discovery

The 2022 Holiday Planning Guide for Retailers

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CommerceNext 2022