q&a

Kendra Scott CEO: ‘The Beauty of our Business is we Don’t Have to Reinvent Ourselves to be Successful’

Putting an emphasis on creating a great customer experience while also giving back to the world is common practice for retailers today,…

Exclusive Q&A: How Zenni Drives 30% Revenue Growth With Extremely Affordable Eyewear

Zenni Optical prides itself on its low price points, with prescription glasses starting at $6.95 (the finished pair of glasses, not just…

Exclusive Q&A: How zulily Grew Its Customer Base 24%

Data and hard facts are important in marketing, but there are also elements of “art” involved, according to Kevin Saliba, SVP of…

Exclusive CMO Council Q&A: If Unilever Takes A Stand Against Fake News, Retail Must Step Up Too

With social media making it easier to share fake news, hate speech or divisive content with a larger audience, retailers and CPG…

Q&A: How ‘Corporate Culture’ Became A Bottom-Line Issue

When it’s placed alongside more concrete assets like real estate, on-hand inventory and a healthy marketing budget, “corporate culture” can seem like…

Tackling Conversion Issues Across Digital And Physical Store Experiences

Retail TouchPoints sat down with the founder and CEO of Radius8 for a Q&A focused on helping retailers capitalize on growing digital…

BuildDirect Crowdsources Data To Repair Broken Home Improvement Supply Chain

Only 15% of retailers and manufacturers have access to the data they collect across their extended supply chains, illustrating just how complex…

Microsoft Power BI Delivers Detailed Data To Retailers

To create effective marketing and personalization strategies that align with customer desires, retailers need to leverage the power of data. According to…

Q&A with Verlin P. Youd, SVP Sales & Marketing, SCOPIX

Compiled by Debbie Hauss Video analytics have become a vital component of many retail operations, providing the ability to track in-store activities…

Conversational Marketing Delivered Across Multiple Channels Reaches Next-Gen Shoppers

Q&A with Stephan Dietrich, President, North America, Neolane In an era where personalized experience reigns supreme, retailers are challenged to deliver enhanced…

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

q&a

Kendra Scott CEO: ‘The Beauty of our Business is we Don’t Have to Reinvent Ourselves to be Successful’

Exclusive Q&A: How Zenni Drives 30% Revenue Growth With Extremely Affordable Eyewear

Exclusive Q&A: How zulily Grew Its Customer Base 24%

Exclusive CMO Council Q&A: If Unilever Takes A Stand Against Fake News, Retail Must Step Up Too

Q&A: How ‘Corporate Culture’ Became A Bottom-Line Issue

Tackling Conversion Issues Across Digital And Physical Store Experiences

BuildDirect Crowdsources Data To Repair Broken Home Improvement Supply Chain

Microsoft Power BI Delivers Detailed Data To Retailers

Q&A with Verlin P. Youd, SVP Sales & Marketing, SCOPIX

Conversational Marketing Delivered Across Multiple Channels Reaches Next-Gen Shoppers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

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