Convenience vs. Discovery: How AI-Powered Shopping will Impact Brick-and-Mortar Retail
People thinking about the impact of agentic AI in retail focus, quite naturally, on how the digital shopper…
Features May 14
Latest In: McKinsey & Co.
PetSmart Names Retail Veteran as New CEO
PetSmart has tapped Ken Hicks as its new President and CEO, effective Oct. 31, 2024. Hicks will take…
News October 24
Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks
In the last several years, retailers have increased the speed with which they have built online and mobile…
Executive Viewpoints February 27
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
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