Manhattan

Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision….

How AI Takes the ‘Lumpiness’ Out of Floor & Decor’s Inventory Planning

The requirements for retail success don’t get much more basic than the ability to accurately forecast customer demand. Even a mom-and-pop bodega…

How Michaels Reconfigured its Fulfillment Models to Dramatically Enhance Ship-From-Store Performance

Michaels had a major ecommerce ship-from-store challenge. It’s not that this fulfillment method wasn’t popular — the arts and crafts retailer shipped…

Pacsun Adds RFID to Expanding Omnichannel Tech Stack

Pacsun will deploy the iD Cloud Store solution from Nedap as it seeks to improve inventory accuracy and gain RFID-powered operational insights…

How Hot Topic and Lamps Plus Mastered Inventory Management and More

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Retailers need…

Tory Burch Returns to its Roots With New Manhattan Store

Tory Burch has opened a new boutique on Mercer Street in New York City’s SoHo neighborhood, near where the retailer opened its…

Exclusive NYC Tour: The First Nordstrom Men’s Store

In this edition of TouchPoints TV, Retail TouchPoints Senior Editor Glenn Taylor chatted with Shea Jensen, Senior VP of Customer Experience…

Barneys Brings iBeacons And ‘Endless Aisles’ To New York Flagship

Barneys New York is enhancing the in-store experience at its flagship Manhattan location with iBeacon technology and an updated personalization platform. The…

Target To Open Smaller Format Store In Manhattan

In an extension of its continued focus on smaller format stores, Target is taking its new format to Manhattan. Located on 255…

UNIQLO, MoMA Unveil New Brick-And-Mortar Experience

UNIQLO and the Museum of Modern Art (MoMA) have collaborated on a new in-store concept to celebrate innovative artists such as Andy…

Google Reveals Secrets To Multichannel Optimization

Today’s consumers are researching products and potential purchases online, via mobile and tablet devices, and through social recommendations. As a result, retailers…

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