machine learning

Etsy Revamps App Experience to Propel More Discovery, Inspiration

With the help of AI, the shopping experience on the Etsy app has been reimagined to offer a more inspiring, personalized shopping…

EBay Prioritizes Search with New UX Updates

Ebay has redesigned its search experience to make it more intuitive and “visually rich.” Featuring larger, high-resolution images, streamlined navigation and a…

Amazon May be Pulling Just Walk Out from its Stores, but Autonomous Retail is Booming in Other Arenas

This is the second part of our two-part series, “From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one…

NRF Forms Digital Risk Group to Help ‘Shape the Public Debate on Technology Issues’

The National Retail Federation has launched a new Center for Digital Risk & Innovation, aimed at engagement and advocacy on technology issues that…

Google’s Former Chief Evangelist Shares the Secret to Ecommerce Profitability

It’s hard to turn a profit in ecommerce, and for a long time that didn’t matter. But as ecommerce has become a…

TA3 Swim Lowers Return Rates 47% with Virtual Fitting Room Tech

Selling swimsuits online was proving challenging for TA3 Swim due to customers often incorrectly choosing their own sizes — a problem for…

Leveling Up CBD Product Packaging and Branding With AI to Ensure Consumer Attention, Retention and Conversion

Within the heavily regulated CBD industry, it’s difficult for brands to advertise their products across the same depth and variety of channels…

Ferragamo Partners With Farfetch as Part of Millennial/Gen Z Strategy

Seeking to step up its appeal to younger shoppers, luxury Italian fashion house Salvatore Ferragamo has partnered with digital platform Farfetch. The…

H&M, Google Cloud Partner to Draw on Store, Online, Brand and Supplier Data to Boost CX

H&M will work with Google Cloud’s computing services to improve its customer experience and supply chain capabilities, by leveraging data analytics and…

Kroger to Create 400 Jobs at New Denver Fulfillment Center

The Kroger Co. is fortifying its delivery services in the Denver metropolitan region with the addition of a nearly 300,000-square-foot customer fulfillment…

Amazon Style’s Digitally Powered Brick-and-Mortar Experience Blends Human Touch With AI Sales Support

Before the May 25, 2022 grand opening of Amazon Style — the retailer’s initial venture into fashion brick-and-mortar retail — some thought…

Pinterest Acquires THE YES, Expands ‘Taste-Driven Shopping’ Efforts

Pinterest has signed a definitive agreement to acquire THE YES, an AI-powered platform that allows consumers to personalize their shopping feeds based…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

machine learning

Etsy Revamps App Experience to Propel More Discovery, Inspiration

EBay Prioritizes Search with New UX Updates

Amazon May be Pulling Just Walk Out from its Stores, but Autonomous Retail is Booming in Other Arenas

NRF Forms Digital Risk Group to Help ‘Shape the Public Debate on Technology Issues’

Google’s Former Chief Evangelist Shares the Secret to Ecommerce Profitability

TA3 Swim Lowers Return Rates 47% with Virtual Fitting Room Tech

Leveling Up CBD Product Packaging and Branding With AI to Ensure Consumer Attention, Retention and Conversion

Ferragamo Partners With Farfetch as Part of Millennial/Gen Z Strategy

H&M, Google Cloud Partner to Draw on Store, Online, Brand and Supplier Data to Boost CX

Kroger to Create 400 Jobs at New Denver Fulfillment Center

Amazon Style’s Digitally Powered Brick-and-Mortar Experience Blends Human Touch With AI Sales Support

Pinterest Acquires THE YES, Expands ‘Taste-Driven Shopping’ Efforts

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

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