Latest In: holiday shopping

Black Friday holiday shopping mobile online shoppers site traffic Thanksgiving trend watch

Black Friday: Now Home To The Online Shopper

While Black Friday has traditionally been the start of the holiday shopping season — and is widely known…

Features November 30
Cyber Monday holiday shopping mobile apps mobile commerce omnichannel sofa sunday

Shopping Joins Football-Watching As Prime ‘Sofa Sunday’ Activity

It’s the Sunday evening of the long Thanksgiving weekend. You’ve finally made a significant dent in the leftovers…

Features November 24
customer service holiday shopping mobile shopping spending Thanksgiving

Holiday Shopping Trends: Good Cheer Can Be Found

By Dr. Lance B. Eliot, Interactions Holiday spending by consumers is expected to be pretty good, and so…

Executive Viewpoints November 23
holiday shopping NRF thanksgiving weekend

57% Of Holiday Shoppers Are Already Buying In Early November

More than half (56.6%) of consumers celebrating the holidays already have started shopping by early November, up from…

News November 13
Accenture brickandmortar holiday shopping online shopping personal information spending

40% Of U.S. Consumers Plan To Spend More On Holiday Shopping In 2015

Retailers prepare: 40% of U.S. consumers plan to spend more on their holiday shopping this year, marking a…

News November 7
ecommerce holiday shopping payments returns

PayPal To Pay For U.S. Shoppers’ Holiday Returns

Online payment service PayPal has rolled out PayPal Return Shipping on Us in the U.S. The program provides…

News October 14
ecommerce holiday shopping Pitney Bowes shipping shopper experience

Shipping Remains A Top Concern For Consumers As The Holidays Near

With the holiday season right around the corner, retailers are ramping up their efforts to give consumers the…

News September 30
brick and mortar customer engagement e-commerce editor Q&A holiday shopping satisfaction

A Holiday Retrospective: Did E-Commerce Rule?

With the holiday season behind us and a new year just beginning, it is an optimal time for…

Executive Viewpoints January 7
apple delivery Dell fulfillment holiday shopping Nordstrom STELLAService Zappos

Apple, Dell, Nordstrom And Zappos Win At Holiday Shipping

Online sales reached new heights during the 2014 holiday season, increasing 15% year over year to $48 billion…

News December 31
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank