Latest In: holiday shopping

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The Holiday Shopping Moment Is Seasonal. The Customer Relationship Isn’t. Jeanniey_Walden_Headshot1[64]

The Holiday Shopping Moment Is Seasonal. The Customer Relationship Isn’t.

Retailers spend much of the year preparing for a handful of moments that can make or break a…

Executive Viewpoints October 27
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[RTP] Gartner Emily

Gartner’s Emily Weiss on How Holiday Shoppers Are Using GenAI for Inspiration, Not Automation: RetailTouchPoints.com Q&A

Key takeaways Consumers are using GenAI primarily for holiday gift inspiration and price comparison, but they still want…

Features October 27
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Target's Holiday Strategy Centers on New AI Shopping Assistant

Target’s Holiday Strategy Centers on New AI Shopping Assistant

Key Takeaways Target has launched Ask Target, an AI-powered shopping assistant available in beta on Target.com and the…

News October 26
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Affordability Shapes Winter Holiday Shopping NRF Holiday Survey

Affordability Shapes Winter Holiday Shopping: NRF Holiday Survey

Key Takeaways More than half of holiday shoppers say the economy will affect spending plans, prompting many to…

News October 22
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KPMG Holiday Self-Gifting Jumps 18% As Shoppers Plan to Treat Themselves

KPMG: Holiday Self-Gifting Jumps 18% As Shoppers Plan to Treat Themselves

Key Takeaways U.S. consumers expect to spend an average of $783 this holiday season, up 5% from last…

News October 21
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Holiday Shoppers Started Earlier, Planning to Spend More Yahoo

Holiday Shoppers Started Earlier, Planning to Spend More: Yahoo

Key Takeaways Nearly a quarter (24%) of U.S. consumers started holiday shopping during the summer, up from 13%…

News October 13
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Amazon hosted the first-ever Black Friday game last weekend - here are the results.

Black Friday Football Post-Game Report: A Win for Amazon, but Room for Growth

Our Editor’s Perspectives columns offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest…

Editor's Perspective December 1
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New generative AI features land on Google Search in time for the holidays.

Google Helps Shoppers Find the Perfect Gift with Generative AI 

Earlier this month, Google debuted a slate of tools to help bargain-hunters find what they need this holiday…

News November 16
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Google unveils new shopping features to help bargain hunters this holiday season.

New Slate of Google Tools Aims to Help Holiday Bargain Hunters

It’s no secret that holiday shoppers this year are looking for deals, and Google wants to help. A…

News November 7
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