How AI Agents are Reshaping Online Fraud Ahead of a Busy Holiday Season
During the back-to-school shopping rush, malicious AI agents took advantage of seasonal deals and promotional campaigns to gather…
Executive Viewpoints September 23
Latest In: fraud
Harsh Returns Policies Push Retailers to Plan for New Types of Returns Fraud
Retailers understandably want to create strict returns policies to reduce instances of fraudulent or abusive claims. At the…
Executive Viewpoints April 23
Is the Fear of Fraud Leading to Loss of Sales? AI Can Help.
Fraud has plagued retailers for quite some time, but the issue is now getting its time in the…
Executive Viewpoints October 18
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Amazon Lays Out Cross-Industry Strategy for Fighting Fake Reviews
Amazon has announced additional steps to curb fake reviews on its marketplace as it aims to fight back…
News June 13
What Fighting Digital Commerce Fraud has in Common with Maslow’s Hierarchy of Needs
Online fraud cost digital commerce merchants $27 billion in 2021, so it’s no surprise that retailers have redoubled…
Executive Viewpoints August 5
Scams Retailers Should Be Watching Out for This Spring — and How They Can Protect Themselves
For many, the spring season brings in a fresh start. Whether it’s seeing the snow melt or cleaning…
Executive Viewpoints April 22
3 Steps Retailers Can Take to Detect and Defend Against Ad Fraud
As a technology vendor, I have rare insight into the day-to-day of online retailer consumer traffic. So I…
Executive Viewpoints April 19
From Delivering Data-Driven Experiences to Fighting Online Fraud: 5 Can’t-Miss #CCS22 Sessions
It’s no secret that the modern shopper’s expectations are higher than ever before, and that means retailers are…
Features March 16
Don’t Get Scammed by a Grifter: How to Avoid and Manage Gift Card Fraud
Fraud and gift cards go hand in hand. Since their inception in 1930, many have been caught up…
Executive Viewpoints January 14Top Stories
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