everlane

Lessons from Glossier: How Retailers can Move from Digital to Physical

Throughout 2024, report after report has shown online sales declining by around 7% year-on-year. In fact, the CBI’s latest figures in the…

Google Harnesses Generative AI for Virtual Apparel Try-On, Information ‘Snapshots’

Google is enhancing its use of generative AI through additions to its Shopping and Search features designed to help shoppers find items…

Qurate Retail Names Finance Veteran as Permanent CFO

Qurate Retail Group, parent company of brands including QVC, HSN and Zulily, has hired Bill Wafford as its new CFO, effective March…

Avenue, Now Digital-Only, Secures Physical Sites For Returns

Plus-size women’s apparel brand Avenue, which closed its brick-and-mortar stores following its August 2019 bankruptcy, will nevertheless be able to offer shoppers…

Cost Plus World Market Will Host ‘Return Bars’ Chainwide

Following an 11-store pilot program that began in April, Cost Plus World Market will host Happy Returns Return Bars in all 276 of…

Exclusive Q&A: Can Happy Returns Defuse Online’s ‘Ticking Time Bomb’?

It’s certainly understandable that more than one industry expert has referred to returns as the “ticking time bomb” of e-Commerce. For retailers,…

PayPal Participates In $11 Million Happy Returns Funding Round

PayPal has made a strategic investment in Happy Returns as part of an $11 million financing round that also included existing investors…

Paper Source Expands ‘Return Bars’ Service To All 125 Stores

Happy Returns, which offers a combination of software, services and logistics for returning items purchased online, will place its “Return Bars” in…

Fashion Week Store Tours Launch This Fall In NYC

Stores that combine creativity and the latest technologies to create unique shopper experiences will be showcased during New York City’s Fashion Week…

Everlane, A Brick-and-Mortar Holdout, Opens 2 Flagship Stores

After continuously committing to never go brick-and-mortar, online-only clothing retailer Everlane has had a change of heart. The company is opening two…

Happy Returns Adds 5 Retailers, Opens 40th Return Bar Site

Happy Returns, which provides customers with locations for in-person returns in 14 major metropolitan areas, has added five retailers to its network….

Winning The Last Mile: Controlling Costs While Satisfying Consumers

The “last mile” of retail — fulfillment, delivery, returns and post-purchase services — has become the latest competitive arena for winning sales…

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