The Retail TouchPoints Network

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Retail is the Most Common Location for Gun Violence, but There’s More to the Story

AI in Action: How Retailers are Transforming Demand Forecasting with New Tech

How LVMH is Nurturing the Next Generation of Luxury Leaders

Goodwill Industries: The Secret ‘Conduit’ for Textile Innovation and Circular Commerce

Small Marketing Tweaks, Big Results: DSW Proves the Power of Personalization

Retail Trendcaster: Turning Hot Topics and Trends into Actionable Insights

employee satisfaction

Best Buy, Hot Topic Upgrade Employee Educational Benefits

Happy employees create a more successful retail environment, but one survey has found that nearly one in every two frontline employees are unhappy with their…

To Increase Customer Satisfaction, Start With Your Employees’ Satisfaction

A lot of the conversation about increasing customer satisfaction, in the retail sector or anywhere else, revolves around technology. Omnichannel strategies for…

Join the Retail Trendcaster Webinar Series to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

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Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

The Advertiser Action Plan

To Win Consumers’ Esteem, Focus on Authenticity, Good Branding

How AI is Powering Personalized Experiences that Customers Expect

Decoding the Subtle Messages Sent by a Product’s Packaging

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