JackThreads Weaves Social Media Into Customer Service Strategy
Retailers typically use feedback from surveys and email questionnaires to gauge consumer sentiment. But as consumers continue to…
News September 6
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The RoomPlace Boosts Sales With Improved Merchandising And Search Functionality
Online consumers enjoy the convenience of digital shopping, but many miss the opportunity to speak with store associates…
News August 30Belk Inspires Brides-To-Be With Pinterest Sweepstakes
Shoppers are using Pinterest as a source of inspiration. For example, consumers turn to the social network to…
News August 28J. Hilburn Drives Sales By Creating Luxury Brand Experiences
When asked to define “luxury,” consumers refer to several terms, including “highest quality,” “splurge,” and “excellent reputation,” according…
News August 19Retailers Predict 20% Revenue Boost For 2013 Holiday Sales
For retailers, the holiday season can be the last chance to ramp up sales and bring the fiscal…
Features August 12Tim’s Boots Improves Conversions By 20% With Product Videos
Detailed product videos enhance the e-Commerce shopping journey by providing customers with a comprehensive view of products. This…
News August 1C. Wonder Exec Shares Tips For Social Success In Retail
Over the last few years, the social media space has evolved dramatically. Initially Facebook and Twitter were created…
Features July 31Red Robin Empowers Millennial Employees With Social Enterprise Solutions
Companies in the retail, hospitality and restaurant industries are revising their communication strategies to better connect with millennial…
Features July 24The Container Store Upgrades Mobile Site To Keep Pace With Demand
Site traffic and sales deriving from mobile devices both are increasing substantially year over year. Aligning with this…
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