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Sears Drives Customer Satisfaction With Instant Rebates

Although product quality, selection and availability are very important, price is still a deciding factor for many customers.…

News January 10
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Direct Wines Improves Organizational Alignment With Predictix

To become a successful omnichannel organization, a retailer must improve alignment between all facets of the business, including…

News January 8
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Golfballs.com Increases Click-Throughs With Service-Focused Ads

For many online shoppers, customer service ratings help determine which retailer will get their business. That is why…

News December 31
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Study Shows Increases In Cashless Shopping, Renting Products

Retailers and technology companies regularly conduct and consult consumer research to prepare for tomorrow’s retail challenges. Among current…

Features December 26
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New Balance Improves Product Training To Drive Associate Advocacy

Retailers and product manufacturers rely on store associates to educate consumers, generate meaningful dialogue — and in the…

News December 18
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Crate And Barrel Crafts Better Employee Schedules With Ceridian Dayforce

For many retailers, store associates are considered valuable commodities that help drive sales and overall success for their…

News December 16
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Navy Exchange Improves Sales Audit Processes With Epicor

A common challenge for retailers as they expand is integrating disparate legacy systems. To help ensure data accuracy…

News December 12
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Analyzing The Customer Experience To Drive Cross-Channel Growth

Regardless of a retailer’s category or price point, customers are central to a company’s overall success. Whether they’re…

Features December 11
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ShopRoxx Ramps Up Email Efforts To Engage Fashion-Savvy Shoppers

Email has remained a linchpin in retailers’ marketing efforts, even as omnichannel trends and strategies continue to take…

News December 5
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