Sears Drives Customer Satisfaction With Instant Rebates
Although product quality, selection and availability are very important, price is still a deciding factor for many customers.…
News January 10Although product quality, selection and availability are very important, price is still a deciding factor for many customers.…
News January 10To become a successful omnichannel organization, a retailer must improve alignment between all facets of the business, including…
News January 8For many online shoppers, customer service ratings help determine which retailer will get their business. That is why…
News December 31Retailers and technology companies regularly conduct and consult consumer research to prepare for tomorrow’s retail challenges. Among current…
Features December 26Retailers and product manufacturers rely on store associates to educate consumers, generate meaningful dialogue — and in the…
News December 18For many retailers, store associates are considered valuable commodities that help drive sales and overall success for their…
News December 16A common challenge for retailers as they expand is integrating disparate legacy systems. To help ensure data accuracy…
News December 12Regardless of a retailer’s category or price point, customers are central to a company’s overall success. Whether they’re…
Features December 11Email has remained a linchpin in retailers’ marketing efforts, even as omnichannel trends and strategies continue to take…
News December 5