Shopper Sentiment Research Finds Retailers “Behind The Mobile Curve”
With the 2012 holiday season freshly behind us, retailers and suppliers are striving to collect detailed information on…
News January 2
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Duane Reade Uses Social Media And Content To Drive Product Awareness
Social media, videos, contests and blogs are effective ways for retailers to generate buzz around sales, promotions and…
News December 31Bob’s Stores Makes Shopper Data Security A Top Priority
Keeping customer information safe is imperative to establishing customer trust and loyalty. Every day, retailers are tasked to…
Features December 28Bonobos Leverages Surveys To Harness Voice Of The Customer
Web-based customer surveys provide retailers with direct feedback regarding cross-channel shopping experiences, marketing campaigns and inventory. More merchants…
News December 27BI Gains Traction In WFM Solutions For Improving Customer Service
Insightful and informed store associates are essential to improving in-store customer engagement and positive brand experiences. Yet many…
Features December 20ZooStores.com Boosts Sales 73% On Black Friday And Cyber Monday
Retailers experienced a record high in e-Commerce sales from Thanksgiving Day to Cyber Monday 2012, with total online…
Features December 19Kirkland’s Spreads Christmas Cheer With Gamification Campaign
Retailers are leveraging mobile marketing and social media to capture shopper attention and dollars this holiday season. Because…
News December 17Wild Things Maximizes Online Engagement With Apparel Customization Tool
Forward-thinking retailers are harnessing new tools and technologies to create more engaging and memorable online shopping experiences. With…
News December 13Pacific Sunwear Evolves To Omnichannel Retailing
Today’s savvy shoppers are demanding seamless brand experiences across channels so they can browse and buy at any…
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