curbside pickup

It’s Time for Retailers and CPG Companies to do a Post-Pandemic Process Checkup

The last three years have been a whirlwind for retailers and CPG companies. Pandemic-driven buying trends led to an explosion of new…

Is Your Fulfillment Strategy Healthy Enough to Keep Pace with Customer Expectations?

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that…

Target, Macy’s and Dollar Tree Prep for a Tough Year Despite Holiday Success

While the 2022 holiday season was an overall success, the specter of a potential recession was clearly looming over the retail industry…

Drive-Up Grocer Addie’s Opens First Store, Plans to Expand Across U.S.

The new supermarket concept Addie’s, a self-described “drive-up grocer,” has opened its first store in Norwood, Mass., fueled by $10.1 million in…

Sam’s Club to Add 30+ Larger-Format Stores, 5 New Fulfillment Centers

Sam’s Club is embarking on an ambitious expansion of its physical footprint, beginning with five new fulfillment and distribution centers opening this…

Walmart Expands Reach of Third-Party Retail Services with Salesforce Integration

Walmart’s burgeoning slate of white-label retail tech will be made more widely available via a new partnership with Salesforce. Retailers will now…

Kroger Launches Temperature-Controlled E-carts to Improve Curbside Experience

Kroger will roll out BrightDrop’s temperature-controlled Trace Grocery e-carts to its stores later in 2022 to help streamline the handling of curbside…

Sam’s Club Adds Design Studio to Foster Cross-Functional Collaboration

Sam’s Club will develop a design studio at its Bentonville, Ark. headquarters to support design thinking for all employees, with a focus…

Home Depot Strengthens Store Networks to Support Hardware Refresh

The Home Depot began distributing 125,000 hdPhones to store associates in June 2022, but as with any piece of hardware, the multi-function…

TransUnion Survey: BNPL, Curbside Pickup Top Back-to-School Trends

Inflation is affecting the back-to-school season in ways both expected and unusual. Parents are buying cheaper versions of their usual items (35%),…

Quality Mart to Pilot Drive-Thru Pickup Tech at 5 Stores in N.C.

The craze for curbside pickup accelerated by COVID has hit the convenience store segment. Quality Mart will pilot “virtual drive-thru” technology from…

Inside Walmart’s Expanding Last Mile Strategy: Employee Empowerment, Automation and Sustainability

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. The…

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