The Retail TouchPoints Network

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How REN Clean Skincare Reimagined Loyalty by Making Shoppers Part of its Sustainability Journey

Patagonia’s Newest Mission: Replacing Single-Use Packaging with Technology

FTD Deploys New Online Tools in Bid to Expand Adoption by SMB Florist Network

Inside Natori’s Transformation from High-End Wholesaler to Omnichannel Brand

RICE 2022: How Nike, H&M and Razer are Putting ‘Phygital’ Retail Into Practice

RICE 2022: How Coach Uses Store Design, Pop-Ups and Digital Installations to ‘Go Local’

cross-channel retail

Sears Drives Customer Satisfaction With Instant Rebates

Although product quality, selection and availability are very important, price is still a deciding factor for many customers. Many scour the web…

American Eagle Outfitters Drives Long-Term Profits With Project LASER

Retailers across verticals are restructuring marketing, inventory and other key processes to help keep pace with consumers’ demanding, multichannel shopping behaviors. …

L’Occitane Increases Conversions 37% With Personalization

As more retailers cite online comparison shopping as an ongoing threat, effective promotions and marketing strategies that combat this challenge are becoming…

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3 Cross-Border Ecommerce Pitfalls and How to Avoid Them

Luxury 2022: How Luxury Brands are Adapting High-Touch Engagement in a Digital-First World

What’s The New Livestreaming Opportunity For Retail?

Find the Perfect Fit: Shoppers’ Online Search for Apparel in 2022

94% of Shoppers Feel Small Businesses Affect Their Lives

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