clientricity

What do Today’s Consumers Really Want? #RIC21 Day One Answers the Question

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really…

CCSeries Webinars: Perfecting Every Point Of Contact

Even as points of customer contact multiply, retailers are tasked with making the most of every interaction along the shopper journey. The…

Unified Customer Data Is The Key To True Customer-Centricity

Retailers may believe they’re already well on the path to customer-centricity, and that only a few tweaks — such as making shoppers’…

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