How Brands from Walmart to Pacsun Have Harnessed the Power of Digital Twins
In its broadest and most straightforward definition, a digital twin is “a virtual replica of a physical object,…
Features December 23
Latest In: Clarks
How Clarks Transformed into an Omnichannel Powerhouse Without Missing a Step
While many retailers are updating their tech these days, few are 200 years old like Clarks. But a…
Features December 18
Clarks Continues Roblox Reign with ‘Stranger Things’ Drop
Up to 88.9 million users visit Roblox each day, seeing it as an invaluable platform for self-expression and…
Features October 31
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Leveling Up: How Gaming is Changing the Face of Retail
The gaming industry has evolved from a niche pastime to a global powerhouse, with a projected value of…
Executive Viewpoints August 15
Moving into the Metaverse: Growing Swath of Brands Test Out Virtual Experiences
Editor’s Note: Be sure to check out Part 1 of this series focusing on evolving consumer perceptions of…
Features June 13
Building Loyalty via Meaningful Online CX: Advice from Clarks, Frederic Fekkai and Hanna Andersson
Every retailer knows the value of a great shopping experience, but actually delivering on this promise can be…
Features March 15Top 5 Challenges Retailers Face Managing Customer-Facing Technology — And Questions To Ask Before Deployment
By Tom Karren, Moki With more retailers bringing technology into their stores and 90% of customers saying they…
Executive Viewpoints May 29Top Stories
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