Ebay, Instacart, DoorDash Sign Up to Test OpenAI’s New Agentic Tool, Operator
Ebay, DoorDash, Instacart and Uber are among the companies that have signed on to participate in the research…
News January 24
Latest In: chatgpt
How AI Assistants are Already Reshaping Shopping
2024 is set to go down in history as the year of the AI assistant. Amid all the…
Features December 17
Longer Holiday Season May Irk Consumers, But Retailers Should Rejoice
Much of the forecasting for this year’s holiday shopping has focused on its shortness: the quirk of the…
Features November 21
Cracking the Code of Customer Loyalty in 2024 Means Prioritizing Customer Lifetime Value Over Speed
There are two types of customers: those who buy and those who keep coming back. Success in ecommerce,…
Executive Viewpoints July 12
5 Questions to Ask Before Using Big Tech’s Gen AI Advertising Tools
Much has been made about the “AI arms race” between countries (primarily the U.S. and China), but in…
Features June 4
Simon Adds VIP Suite to Kick Off Woodbury Common Expansion
Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including…
News April 25
How Gen AI is Reshaping our Understanding of User Intent
As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how…
Executive Viewpoints April 17
Winning Creative in 2024: Human Storytelling, AI Scale
If Newton’s third law (“For every action there is an equal and opposite reaction”) holds true in marketing…
Executive Viewpoints March 19
Retailers Look to AI as They Grapple with ‘Pricing Game of Chicken’
Even though inflation has been easing in recent months, a majority (70%) of retail CFOs say they plan…
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