Search is Changing Again: What Retailers Need to Know About GEO
When Google launched in the late 1990s, it didn’t just change the internet. It changed how people found…
Executive Viewpoints November 13
Latest In: chatgpt
The Internet Wasn’t Built for AI; That’s a Problem for Shoppers
AI is reshaping how consumers shop, both on the surface and behind the scenes. From smart recommendations to…
Executive Viewpoints November 10
Etsy Promotes Long-Time Insider to CEO Role in Leadership Transition
Etsy has named its current President and Chief Growth Officer, Kruti Patel Goyal, to succeed Josh Silverman as…
News October 29
Why Stores Could Benefit from AI’s Reshaping of Ecommerce
Retailers will be forgiven if their heads are spinning after this turbulent year of near-constant shifts in the…
Features October 23
Agentic Commerce: The Inevitable, but Narrow, Future of AI Shopping
The future of shopping is supposed to look like this: you tell your AI agent — whether powered…
Executive Viewpoints October 20
As ChatGPT Focuses on Checkout, Google Hones its Shopping Experience
As consumers increasingly begin their shopping journeys with conversational AI tools like Google’s Gemini, ChatGPT and Perplexity, there’s…
Features October 16
There’s a Plague of Fake AI Reviews Coming – are Retailers Ready?
Nearly 95% of consumers check online reviews before purchasing a product or service. They provide a valuable signal…
Executive Viewpoints October 16
Walmart Becomes Latest Retailer to Join ChatGPT’s Instant Checkout
Walmart will join Shopify, Etsy and Salesforce in linking its online catalog with the new ChatGPT Instant Checkout,…
News October 14
Agentic Commerce Meets Retail ROI: How the Affiliate Model Powers the Future of AI-Led Shopping
When autonomous shopping agents start making product decisions on behalf of consumers at scale, the retail world will…
Executive Viewpoints October 9Top Stories
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