Latest In: Brian Kinsella

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People are Talking About RFID Again…Here’s Why

Unlike fashion, the technology industry doesn’t often look to trends and ideas from the past to define its…

Executive Viewpoints August 29
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Is Your Fulfillment Strategy Healthy Enough to Keep Pace with Customer Expectations?

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was…

Executive Viewpoints October 3
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Why Customer Service Is The Achilles Heel Of Omnichannel

Susan, 29, recently ordered a couple of outfits from the web site of her favorite apparel retail chain.…

Executive Viewpoints October 15
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Holiday Shopping: A Wise Woman Saves With Mobile “Weapon” By Fatima D. Lora, Assistant Editor Normal 0 false…

Executive Viewpoints October 24
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Showrooming: Scourge Or Inspiration

Retailers globally are terrified of being turned into “showrooms” for their online competitors. And their fear is real. …

Executive Viewpoints October 9
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