What the 2025 Holiday Return Season Revealed about Retail’s Fraud Problem
The 2025 holiday season delivered the first trillion-dollar holiday in U.S. retail history, with online spending alone hitting…
Executive Viewpoints February 24
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NRF Expects Returns to Ramp Up Again in 2024, Accounting for 16.9% of Annual Sales
Total returns are projected to reach $890 billion in 2024, up from the estimated $743 billion of merchandise…
News December 5
TA3 Swim Lowers Return Rates 47% with Virtual Fitting Room Tech
Selling swimsuits online was proving challenging for TA3 Swim due to customers often incorrectly choosing their own sizes…
Features December 12
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
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