Returns Reimagined: How Tech Can Help
Despite a successful holiday shopping season, retailers face numerous hurdles in the year ahead. As stores try to…
Executive Viewpoints May 17
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Pottery Barn Teen Enhances Dorm Room Shopping, Adds Design Services
Pottery Barn Teen has upgraded its digital tools and added design services for young shoppers figuring out how…
News May 1
Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience
Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes…
Executive Viewpoints March 6
Herman Miller, Design Within Reach Launch 3D Product Visualization Online
To make product customization easier and more contextual for online shoppers, Herman Miller and Design Within Reach (DWR)…
News November 7
AI’s Rapid Growth Combined with Other Emerging Technologies Will Drive Greater Accessibility
Consumers are cautious and somewhat “on watch” when it comes to AI, but they know they’ll need to…
Executive Viewpoints October 12
Walmart Unveils Slate of Tech Initiatives Using Generative AI and AR
Walmart has unveiled a host of new tech-powered experiences that it has already launched or is currently testing,…
News October 9
Havas Study Highlights 5 Key Social Commerce Preferences of Gen Z and Millennials
It’s no secret that social commerce — that is, retail interactions that begin (and sometimes also end) on…
Features July 24
Matching Tech to New In-Store Experiences: 6 Steps to Success
Brands and retailers are navigating two conflicting realities when it comes to their in-store experiences: they know they…
Features June 28
How Coach, Mattel, PUMA and More Are Tackling 5 Critical Web3 Questions
After more than a year of hype (followed by hype fatigue), experts and practitioners are split on whether…
Features June 8Top Stories
