Convenience vs. Discovery: How AI-Powered Shopping will Impact Brick-and-Mortar Retail
People thinking about the impact of agentic AI in retail focus, quite naturally, on how the digital shopper…
Features May 14
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How 2026 will Redefine Identity Verification in Retail
Retailers lost an estimated $115 billion to ecommerce fraud in 2024, and ineffective identity verification remains one of…
Executive Viewpoints February 13
The AI Shopping Revolution is Here. Retailers have Three Choices.
ChatGPT and Perplexity are building checkout systems. Soon enough, consumers will complete purchases without ever leaving their AI…
Executive Viewpoints January 5
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
The Internet Wasn’t Built for AI; That’s a Problem for Shoppers
AI is reshaping how consumers shop, both on the surface and behind the scenes. From smart recommendations to…
Executive Viewpoints November 10
Beyond the Code Freeze: 5 Ways to Keep your Mobile Apps Running During the Holiday Shopping Blitz
In 2024, consumers spent $150 billion on in-app purchases, according to the State of Mobile 2025 report. And…
Executive Viewpoints November 4
What U.S. Retailers can Learn from China’s Social Commerce Success
In Q1 this year, Chinese retailer Pop Mart saw market capitalization surge to nearly $40 billion, outpacing established global…
Executive Viewpoints September 12
Avoid Common Pricing Pitfalls: How Retailers can Boost Profitability in the Busy Back-to-School Period
The most competitive retailers are rethinking how pricing fits into their broader strategy. Rather than defaulting to historical…
Executive Viewpoints August 19
Apple Enters Saudi Arabia with Digital Storefront, Physical Stores Planned for 2026
Apple Retail has entered the Kingdom of Saudi Arabia with the launch of the Apple Store website and…
News July 22
Listen Now: Lessons from the World’s Top Brands — Apple, Amazon, Costco and More
Every company knows that their brand is important, but just how important can be hard to quantify. That…
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