Retail TouchPoints

Latest Posts

How Lowe’s ‘Making It’ Contest Blazes A Trail For Underrepresented Entrepreneurs

Coming up with a great product is only half the battle for inventors/entrepreneurs. Often, the real challenge involves getting the ear of retail gatekeepers and convincing them that the new…

Features September 18

Torrid Pushes Email Click Rate To Nearly 15% With Real-Time Mapping

In the wake of COVID-19, store hours and services can be unpredictable, making it difficult for customers to keep up. Torrid is using the LiveMap feature from email solution provider…

News September 17

Tiffany Protests LVMH Effort To Delay Lawsuit Over Endangered Acquisition

The star-crossed acquisition of Tiffany & Co. by luxury giant LVMH Moët Hennessy Louis Vuitton has gone to its next level of legal wrangling between the two companies. Tiffany has…

News September 17

NRF, Census Bureau Report Continued Retail Recovery In August

Retail sales continued their gradual improvement in August, rising 0.6% seasonally adjusted from July and 2.6% year-over-year, according to Census Bureau data. The monthly increase is down slightly from the…

News September 17

Johnson Controls Launches AI-Powered Face Mask Detection

Johnson Controls has launched exacqVision 20.09 with Face Mask Detection, an integrated solution that seeks to maintain safety for shoppers and associates by quickly putting information into the hands of…

News September 17

The Three Focus Points Of Advanced Personalization: What, Where, Who

Today’s retail CMO is responsible for the entire customer experience — not just branding and messaging. With this accountability comes the need to think deeply about how all customer touch…

Executive Viewpoints September 17

Capgemini Helps Retailers Empower Shoppers’ Smart Devices

Capgemini’s Smart Store Guide is a solution that helps retailers provide a rich customer experience for shoppers. Powered by voice recognition and computer vision and developed in concert with partner…

News September 17
1- Kohls

Kohl’s Lays Off 15% Of Corporate Staff In Wake Of Poor Q2 Results

Kohl’s has reduced its corporate workforce by approximately 15% to help it weather the impact of the COVID-19 pandemic, according to a filing with the Securities and Exchange Commission. The…

News September 16

GNC Cancels Bankruptcy Auction, Seeks Sale To Investor Harbin Pharmaceutical

GNC Holdings has canceled its planned auction and will move ahead with plans to sell itself to China-based Harbin Pharmaceutical Group, according to bankruptcy court filings. A hearing for the…

News September 16
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank